Privacy policy

Last updated: October 1, 2026

NOGOR SHILPO LLC ("NOGOR SHILPO," "we," "us") operates nogorshilpo.us. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. By using our site or placing an order, you agree to this policy.

1. Information We Collect

Information you give us:

  • Contact and account details, such as your name, email address, and phone number
  • Shipping and billing addresses
  • Order details, such as items purchased, order total, and order history
  • Messages you send us through email, our contact form, or chat
  • Your email address when you sign up for our list, and reviews you choose to submit

Payment information: Payments are processed by Shopify and its authorized payment providers. We do not store or have access to your full card number or CVV.

Information collected automatically: When you visit our site, we and our service providers use cookies, pixels, and similar technologies to collect device and browser information, IP address, approximate location, pages and products viewed, items added to your cart, referring website, and purchase activity.

2. How We Use Your Information

  • To process and ship your orders, send order and shipping updates, and handle returns and refunds
  • To provide customer support and respond to your messages
  • To prevent fraud and keep our site secure
  • To operate, measure, and improve our site, products, and advertising
  • To send marketing emails if you sign up (you can unsubscribe anytime)
  • To comply with legal obligations, including tax and accounting requirements

3. How We Share Information

We do not sell your personal information in exchange for money. We share information with:

  • Service providers: Shopify (our store and checkout platform), payment processors, shipping carriers, email and chat tools, and fraud-prevention services, who process data only to provide services to us
  • Advertising and analytics partners: such as Meta and Google, through cookies and pixels, to measure performance and show relevant ads. Under some state laws this may be considered "sharing" or a "sale." See Section 5 and our Do Not Sell or Share My Personal Information page.
  • Legal and safety: authorities or other parties when required by law, or to protect our rights, customers, or site
  • Business transfers: a buyer or successor, if we are involved in a merger, sale, or reorganization

4. Cookies and Similar Technologies

Cookies help our store work (such as keeping items in your cart), remember your preferences, measure traffic, and support advertising. You can accept or decline marketing and analytics cookies using the cookie banner on our site, and you can block or delete cookies in your browser settings. Some features, such as your cart, may not work if you block all cookies. We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of the sale and sharing of your information on that browser.

5. Your Privacy Choices and Rights

Depending on where you live (including California, Colorado, Connecticut, Virginia, Texas, and other states with privacy laws), you may have the right to:

  • Know what personal information we collect, use, and share, and receive a copy of it
  • Delete your personal information, subject to legal exceptions
  • Correct inaccurate information
  • Opt out of the sale or sharing of your personal information and of targeted advertising
  • Limit the use of sensitive personal information (we do not use sensitive personal information to infer characteristics about you)
  • Not be discriminated against for exercising your rights

How to make a request: Email support@nogorshilpo.us, call +1 (929) 438-8974, or write to the address below. We may ask you to confirm your identity (for example, by matching the email address on your order). You may use an authorized agent, and we may ask for proof of their authorization. We respond within 45 days, and we honor opt-out requests as soon as reasonably possible. If we decline a request, you may appeal by replying to our response, and we will review it.

6. Categories of Personal Information

In the past 12 months, we collected the following categories: identifiers (name, email, phone, address, IP address); commercial information (orders and purchase history); internet activity (pages viewed, items viewed or added to cart); approximate geolocation; and customer service communications. We disclosed these categories to the service providers and advertising and analytics partners described above for business purposes. We do not knowingly collect sensitive personal information.

7. Data Retention

We keep personal information only as long as needed to fulfill orders, provide support, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. After that, we delete or de-identify it.

8. Security

We use reasonable safeguards, and our store runs on Shopify's secure platform with encrypted checkout. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from them. We do not knowingly sell or share the personal information of anyone under 16. If you believe a child has given us personal information, contact us and we will delete it.

10. Where Your Information Is Processed

Our service providers and team members may process information in the United States and in other countries. We take steps so that your information is handled in line with this policy wherever it is processed.

11. Marketing Messages

If you sign up for our list, we may send promotional emails. You can unsubscribe at any time using the link in any email. We will still send order and service messages.

12. Third-Party Links

Our site may link to other websites, including our social media pages. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this policy from time to time. The updated version will be posted here with a new "Last updated" date.

14. Contact Us

NOGOR SHILPO LLC
Email: support@nogorshilpo.us
Phone: +1 (929) 438-8974
Address: 223-49 65th Avenue, Oakland Gardens, NY 11364, United States
Support hours: Monday-Friday, 9:00 AM-6:00 PM ET